Had a user call and complain….seriously….they were PISSED
Somehow they were not able to save or open an email attachments in Outlook 2007. They kept receiving the error below
“Cannot create file: filename.extension. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.”
I Google’d the error and came across a fix from Microsoft’s that worked for this situation. As ALWAYS …be careful when modifying the registry…if you don’t feel comfortable…then you don’t do it….simple as that. Also, I am not responsible if anything goes wrong. This solution might not work for everyone but it worked for me.
Outlook 2000 Users
- Start->Run->type “regedit“
- Go to the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
- In the right pane, double-click OutlookSecureTempFolder
- click Modify on the Edit menu and type “c:\temp0\” in the Value data: field
- exit registry
- Restart your computer
Outlook 2003 Users
- Start->Run->type “regedit“
- Go to the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
- In the right pane, double-click OutlookSecureTempFolder
- click Modify on the Edit menu and type “c:\temp0\” in the Value data: field
- exit registry
- Restart your computer
Outlook 2007 Users
*do the same as Outlook 2003 users except you need to start in the below registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security
Hi, this all worked except I couldn’t find the “Modify” in step 4. (I am using 2007).
So instead, I copied the address of the folder into the Start/Run address box and that took me to the actual temporary files. From there I deleted the temporary files and restarted Outlook. This solved my problem.
I was only having trouble opening one specific file from a daily email I received. All other attachments were opening fine. From another post I believe it has something to do with the number of files with the same name that you can have in the temporary folder.
Thank you very much! works like charm in outlook 2007 to my amazement.
Hi thank you very much for solution as Brenda says there is a limit in the number of Files with the same name in a temporal folder. It was happening same with me I receive a daily-basis report always with the same name and I’m only deleted the content of Temp Folder, the issue it’s solved now.
Excellent. worked like a charm
This would however …. when you located the regestery entry in question… Just goto current temp file location and clear the numerous files that are located in there. outlook loves to cache files in there and bever clear them. as a result this funky error occur among other.
perfectly is working…