Restore Active Desktop Recovery Fix

Active desktop recovery is one of those errors you wish never existed.  It’s not a showstopper but definitely annoying.   I’ve run across this issue various times throughout computer tech career.  I’m not sure what causes this error but it could be virus or spyware related.  It could also be one of the weird Microsoft errors that happens just because it’s a Microsoft product (you know exactly what I’m talking about).  Normally I would tell you to reboot your computer and try again.  Chances are, you’ve already restarted your computer many times and that’s how you got here.

Below are four different fixes that might help you restore active desktop.  You will need to restart your computer after each fix and see if it resolves your active desktop recovery error.  Please comment whether it resolved your computer issue or not!


Active Desktop Recovery

Active Desktop Recovery

Solution #1

1. This is by far the easiest fix if it works!

2. Click the “Restore my Active Desktop” button.

3. Reboot computer

 Solution #2

This is probably the easiest fix.  Copy and paste the below in notepad and save as fix.vbs on your desktop.  Run the file and reboot your computer!

strComputer = “.”
Set objReg = GetObject(“winmgmts:\\” & strComputer & “\root\default:StdRegProv”)
strKeyPath = “Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components”
strValue = “0″
ValueName = “DeskHtmlVersion”
objReg.SetDWORDValue HKEY_CURRENT_USER, strKeyPath, ValueName, strValue

  Solution #3

  1. Go to Run, type regedit and hit enter
  2. Go to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
  3. Select the value DeskHtmlVersion
  4. Select the Decimal radial button
  5. Change the value of 272 to 0
  6. Most of the time it might take a few seconds for your background to appear and other times…you might need to restart your computer.

Solution #4

  1. Open an explorer window or My Computer
  2. Tools
  3. Folder Options
  4. View
  5. Uncheck Hide protected operating system files
  6. Now do a search for desktop.htt…it should be on your C: normally
  7. Delete any desktop.htt files you find (there could be more than one depending on how many user profiles are on the machine)  They should be located in Documents and Settings\User\Application Data\Microsoft\Internet Explorer
  8. Close all windows you have open
  9. Now reboot your PC..Windows will recreate desktop.htt for you and it should work!



  140 comments for “Restore Active Desktop Recovery Fix

  1. January 19, 2008 at 1:52 am

    as a Windows user myself, i encounter problems like this once in a while. and oh, man… it’s so frustrating when this problem occurs. this is perhaps the best advantage of Linux over Windows. in Linux, script errors and virus attacks seldom happen. in fact, i haven’t encountered one.

  2. January 19, 2008 at 10:27 am

    Hi Jessie…thanks for stopping by!

    That’s what I hear about Linux from others as well. I have never used linux before and I’d like to start, but I don’t know where to begin.

  3. ziyembe moyo
    March 13, 2008 at 9:40 pm

    one thing i’ve noticed is that this problem mostly occurs on user’s who have just installed Internet Explorer 7. Personally i think the two are linked.

  4. James Hill
    April 4, 2008 at 3:53 am

    Hi – I have same problem and followed your instructions to get rid of the ‘active desktop recovery programme’ and all fine up to No 6 – now search for desktop.htt
    - It should be on your C: normally – and I cannot locate C;
    Please can you help me


  5. jason
    April 23, 2008 at 12:13 am

    this aint a comment but im getting that the active desktop crap but my esplore will keep going away and i reset it and now its just flashing the start menu bar then flash 2 empty space and back andforth sorry if im not explaining it good and if i wanna run something i cant cuz when it pops up again i loose what im doing prettymuch only think i can be on really is the net plz help if u can

  6. April 28, 2008 at 11:29 am

    To James Hill

    I’m not sure…I am not a tech support specialist….I just post issues that I come across and how I fixed them. If my fix doesn’t work for you…..then there’s nothing else I can do for you.

  7. April 28, 2008 at 11:30 am

    To Jason

    Sounds like spyware to me….I suggest calling a local tech support specialist and pose them the question. I just post issues that I come across and how I fixed them. If my fix doesn’t work for you…..then there’s nothing else I can do for you.

  8. April 28, 2008 at 11:30 am

    Congrats Ashley Foster!

  9. b.van meerlo
    April 29, 2008 at 1:53 pm

    to whom it may concern, my steps are ending at number 7. after documents and settings/ there’s no user, application data/microsoft/internet explorer.

    So I can’t fix the problem yet. Would you have an advice?

    Kind regards berend van meerlo

  10. Varada
    May 3, 2008 at 7:50 am

    This is excellent. I also got similar error. I tried all your steps (including the Regedit as given. It worked out well.

  11. Jackie Wymer
    May 3, 2008 at 12:23 pm

    I really Don’t know what to do

  12. Kevin
    May 29, 2008 at 3:58 pm

    Thank you very much! It fixed my issue.

  13. Denise
    May 31, 2008 at 9:35 am


    I have been having the same problem for days. I tried the first set of directions removing desktop.htt. This did not work for me and my other issue is that when this all happened it took off all the liks on my start menu. I don’t have a run link anymore. Does anyone know how else I could try to fix this issue. I may be beyond fixing it myself and have to bring it to a PC repair man.

    Thanks for any suggestions

  14. Betty Voldrich
    June 4, 2008 at 6:01 pm

    trying to get active desktop recovery off my computer for 2 weeks, Nothing
    I do works, WHAT IS REGEDIT? Some of you have mentioned, Please tell me,
    This is making me lose sleep HELP!!

    Betty V.

  15. June 5, 2008 at 6:15 am


    Go to “Start” then “Run” …in the box….type regedit and hit Ok

    that’s how you access regedit

    I would be very careful using it if I were you. If something were to be deleted that shouldn’t be deleted, you’re computer might not properly work anymore. Just Google it and do some research.

  16. Betty Voldrich
    June 5, 2008 at 9:02 am

    Thank’s for the warning about REGEDIT, I’ve tried everything on google, about
    ACTIVE DESKTOP RECOVERY, To no avail, I’ll keep checking.

    Betty V.

  17. TheMan
    June 5, 2008 at 1:16 pm

    To James Hill
    “it should be on your C: normally” –> this is your “C” drive.

    To b.van meerlo
    “documents and settings/user/application data/microsoft/internet explorer”

    Should be
    “documents and settings//application data/microsoft/internet explorer”
    where is the name that you use to sign in with.


  18. TheMan
    June 5, 2008 at 1:21 pm

    To James Hill
    “it should be on your C: normally” –> this is your “C” drive.

    To b.van meerlo
    “documents and settings/user/application data/microsoft/internet explorer”

    You should be looking for
    “documents and settings/[username]/application data/microsoft/internet explorer”
    where [username] is the name that you use to sign in with.


  19. Pappionme
    June 5, 2008 at 10:26 pm


    I have the same problem. i have been trying everything i know to solve the problem. Originally i thought i had 2 desktop. and i was trying to find out how to just make it one. Because when i turn on the computer while it’s booting up, i see the desktop with it’s background, the task bar at the bottom with the necessary buttons, the only thing i don’t see are the icons i have on the desktop. then i get this other desktop screen comes up with all the icons and a white screen telling me to restore active desktop recovery. i just tried the first method, nothing happens, i tried the regedit method. i don’t know what to say, i still have the 2 desktop screens, the first is the same as i describe earlier and the second screen is blue with only the icons in the background. can you help me. i’ve tried everything.

  20. Pappionme
    June 5, 2008 at 10:44 pm

    I wish there was a way that i can show you what i mean, if it’s possible i can record on my digital camera how the computer boot up and email it to you. that way you can see what i’m trying to describe.


  21. carlos
    June 9, 2008 at 7:07 am

    This solution does not work I can do besides this?

  22. June 11, 2008 at 3:21 am


    Google it

  23. Bob
    June 14, 2008 at 8:32 am

    I have done several searches and have no Desktop.htt in any files including hidden. Any other suggestions??

  24. Dan
    June 18, 2008 at 4:17 pm

    it takes me six hours to start up my laptop and when i fannaly get to my desktop their is no start menu and when i hit that button nothing happens does anyone out their no what i should do?

  25. Karthik
    June 24, 2008 at 6:54 am

    it works, greatt and thx for posting the tips.. I googled on “Active Desktop Recovery” and landed on ur page directly ;-)

  26. June 24, 2008 at 7:30 am

    No Problem Karthik


  27. rosie
    June 26, 2008 at 6:28 am

    I had same active desktop problem I followed the fix but even though Ichecked show h idden fils I could’t find desktop. htt I searched entire computer for it. no luck. Now what?

  28. James
    June 30, 2008 at 1:43 am

    Excellent tip. Couldn’t find the Desktop.htt files but the registry change fixed the problem for me.

  29. ken shover
    July 4, 2008 at 4:20 pm

    it was easy to understaind and very usefull!!

  30. July 4, 2008 at 9:35 pm

    If you are having problems finding the Desktop.htt file, check:

    C:\Documents and Settings\\Application Data\Microsoft\Internet Explorer

    Mine was in there. It was Desktop.htt, not desktop.htt, although I dont think that matters on Windoze.

  31. July 10, 2008 at 4:36 am

    i will do this all the things,butwhen i reboot my system again its still error, it could not be remove. i am delete all the internet explorer file from the c drive, which i am recently visit. but its still error.i think its will be anothers problem. so do you have a any some others steps to solve this kind of error.

  32. Milind Mule
    July 11, 2008 at 3:40 am

    This really worked for me. I was having this problem from last 3 weeks.
    I could able to solve the same with this.

  33. Nick
    July 28, 2008 at 8:43 pm

    Wherres do I do a search for

  34. Jennifer
    July 29, 2008 at 4:38 am

    I have been having the same issue with the active desktop recovery…did the search thru the hidden files and desktop.htt is not there ran a search for just desktop and found 3 empty desktop folders and i cannot do the regedit says my system admin wont allow it… lol this is my home pc so i would be the admin. Any idea what i should do next? Any help u could give would be great

  35. Jennifer
    August 1, 2008 at 1:27 am

    Okay just writing back to let u know that i downloaded a program called spyware doctor and it cleaned my pc out i had a trojan called desktop hijacker as soon as the program finished i had my desktop back the spyware program is approved by google…but the only way to get it for free is to also download a few google programs which so far arent so bad.

  36. Fernando
    August 28, 2008 at 11:08 am

    Hi, and thanks for the tip how to fix the problem, however, I shutdown the computer and turn the computer on it fixed the problem,but in the next reboot the problem (active desktop recovery)came back again. Any other suggestions?
    thanks again


  37. Water-Pistolz
    September 3, 2008 at 8:22 pm

    what i did is close the internet explorer errors by spam clicking x then i right clicked on my sesktop then Properties then just picked my desktop background

  38. September 11, 2008 at 2:26 am

    Главнымзалогом успешной работы на рынке наша компания считает использование внятной и прозрачной схемы сотрудничества с диллерами.

  39. gratefulgus
    September 13, 2008 at 11:06 am

    OMG, you win at life. i’ve been trying to figure this out for sooooo long. thanks a lot

  40. September 19, 2008 at 2:04 am

    I am facing some problems for startup my pc. when my shows desktop screen – after few seconds icons and task bar are visible and white coloured screens comes on the desktop which ” active Desktop Recovery” massage. but I am invain to make active desktop recivery . in the desktop no cursor visible after ferw second the desktop fully hung position. Can you help me?

  41. October 21, 2008 at 4:39 am

    Привет), ты опять дома, заебанный после работы, все что покрепче тобака уже давно кончилось, последняя банка пивасика в холодильнике уже давно испортилась. Какие же все вокруг суки, не покидает голову вечный вопрос, где бы взять лавандоса и кого бы вжарить…. Хочешь интересно провести время, заходи на сайт, такого отборного шлакоблока ты еще не видел, немного разврата, тупости, вот чего нехватает для расслабления того, что ты считаешь мозгом.

  42. miriam
    October 23, 2008 at 5:46 pm

    i dont get step 6 !!!
    i freak out! when this happens!!!
    somebody help!

  43. October 25, 2008 at 5:13 pm

    Мне показалось,что слабо.

  44. Bill
    November 8, 2008 at 8:14 pm

    regedit (registry editor) worked well for me to eliminate the active desktop recovery problem. Thanks!!!! The DeskHtml file I found and changed to 0 was located under HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components and did not include the safemode folder.

    I am having trouble reestablishing my start menu (Windows XP Media Center Edition SP2). Any suggestions??

  45. Bill
    November 8, 2008 at 9:07 pm

    Correction to last thread safemode folder is correct.

  46. November 20, 2008 at 8:45 pm

    Dear Sir
    thanks for you
    i am happly you tips is very good working thanks so thanks

  47. sam
    December 3, 2008 at 6:00 pm

    i just selected no (do not continue running scripts), then through task manager closed explorer.exe then i restareted it by running explorer.exe throuigh run, and it works fine. easyest fix by far

  48. Allie
    December 8, 2008 at 10:38 am

    I had to get a new hard-drive on my computer…is there any way that I can get active desktop back on my computer?

  49. marina garcia
    December 12, 2008 at 5:10 pm

    hi, i need your help in this matter…

    i was changing wallpapers and accidentally clicked on a gif image instead of a jpg image…then this message about active desktop recovery appeared and said about themes etc…i tried clicking on the choices given…the endpoint is, my shortcut icons are now enclosed in a box…i want my shortcut icons be out of the do i do this?

    btw, i am using windows xp

    thanks a lot in advance…


    marina garcia

  50. December 18, 2008 at 12:43 am

    I found this information very helpful. So can anyone update the same knowledge sharing lincks to my mail id mention below.

    Thanks & regards

  51. erma
    December 24, 2008 at 2:40 pm

    i have same case but my desktop can be operate. i can pen anything. so, cannot restart and i try to install, but not responding. i’m stress because it. give me solution please…

  52. Steve Moore
    January 8, 2009 at 2:42 am

    I have tried the fix and it works for a few weeks then value in deskhtmlversion changes back and the desktop recovery error re-appears. any ideas what causes the value to revert back.

    Please help !!!!

    How to fix desktop recovery issu e
    To fix it go Start >Run, type and enter regedit
    Go to this key:
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
    Change the value of DeskHtmlVersion to zero instead of decimal 110

  53. Graham Pay
    January 11, 2009 at 6:55 am

    Many thanks.The desktop.htt did not work for me but the regit solution solved it.Thanks again to all who contribute these solutions.

  54. don
    January 12, 2009 at 7:46 am

    I have the same issue (active recovery screen, exception error, etc, but with a new twsit – my screen alternates back and forth between this screen and the jpg image wallpaper I’ve chosen for my destop – it alternates back and forth about every 5 seconds. I’m using IE7 and Windows XP Home, SP3.
    Does anyone have any insight into this??

  55. Ben
    January 12, 2009 at 10:53 pm

    I have tried everything on here and nothing works what else should I try.

  56. don
    January 13, 2009 at 7:19 am

    Well, after trying to delete desktop.htt, and making the suggested changes to the registry (neither of which worked for me), I installed and ran Windows Defender – it found 2 “severe” risks, removed them both, an volia, problem solved!

    January 15, 2009 at 3:35 am

    change registry key to 0 instead 272 look like solve my problem
    but the problem appear again on the next boot, so i have to change DeskHtmlVersion key again again and again everytime my computer run.

    So i created small program to set DeskHtmlVersion to Zero Decimal and you must make it run every time my computer start and make DeskHtmlVersion keep to Zero Value.

    I upload this file to rapidshare so download it guys…

    just follow this step :

    1. Download and extrak the arcive, you will see DeskHtmlVersionToZero.exe and you have to make it to run on every time computer start, so follow next step.

    2. Copy DeskHtmlVersionToZero.exe to C:\WINDOWS\system32\

    3. Type regedit on StartMenu > RUN

    4. Goto HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    5. Create String Key, give it name DeskHtmlVersionToZero

    6. Fill The Value with C:\WINDOWS\system32\DeskHtmlVersionToZero.exe

    7. Restart Computer.

    8. To Check it, type msconfig on StartMenu > RUN, goto startup tab, you will see DeskHtmlVersionToZero on your startup program.

    9. And Check that Your DeskHtmlVersion Keep in Zero Value.

    If u like it please give me comments

  58. ryan
    January 16, 2009 at 10:01 pm

    Hi hI had a problem when trying to uncheck “Hide protected operating files”. The instructions say go to Tools, then Folder Options, then view. But when I click Tools it doesn’t give me anything that says Folder Options. It only says “Map network drive…” “Disconnect network drive…” and “Synchronize…” How do I get to folder options?

    Here is what it looks like.

  59. vice
    January 16, 2009 at 11:23 pm

    Wow! your method works flawlessly!
    i have the same problem, even i use that registry method…
    Well, those registry method only works if i restart my computer, but when my windows 1st starts, those white background always pop-up…
    Since those registry method is automatically activated everytime my windows starts, there is no more those white background…
    Thanks a lot, ELECTRIX!

    January 17, 2009 at 10:31 pm

    Wellcome Dude….

    January 17, 2009 at 10:44 pm

    I forgote one thing..
    This small program created with Visual Studio 2005 that use FrameWork 2.0…

    So If u have problem to run this program, try to instal Frame Work 2.0…..

    January 18, 2009 at 6:55 am

    I think your computer infected by virus….
    that virus modified your registry key to hide your folder option menu…

    Don’t waste your time to delete dekstop.htt, it’s useless..
    try to change DeskHtmlValue to Zero Decimal.

  63. Jill
    January 27, 2009 at 12:40 pm

    This didn’t work for me, I still can’t get this off my computer! Thanks for the attempt!!

  64. Miriam Turner
    February 5, 2009 at 6:41 am

    I can’t get the Active Desktop Recovery off my screen.

  65. Prabhu
    February 7, 2009 at 3:28 am


    Thnx for all for giving correct solution to solve this problem

    With Regards,


  66. chinmaya
    February 18, 2009 at 10:54 pm

    i cant solve my problem to recover active desktop.
    pls send me another methode

  67. Rob
    February 19, 2009 at 9:45 am

    THis didn’t work, any other ideas?

  68. Ramesh
    February 20, 2009 at 10:48 pm

    this solution did not wok

  69. ramesh
    February 21, 2009 at 1:03 am

    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
    Change the value of DeskHtmlVersion to zero instead of decimal 272.

    After doing above change just refreshed & my problem of active desktop recovery got solved.

  70. jacob
    February 25, 2009 at 11:15 am

    That fixed it thanks!

  71. Mary
    March 4, 2009 at 3:09 pm

    I did what you said to do above, but the only files that came up in the search were “desktop” without the .htt

    Is this what I’m looking for, or must it specifically be named “desktop.htt”

    Please let me know as soon as possible as I need to get my desktop back.


  72. 2ahoob
    March 14, 2009 at 10:29 pm

    1- take a copy of the file C:\WINDOWS\Web\SafeMode.htt and clear it
    2 – go to the file C:\Documents and Settings\#username#\Application Data\Microsoft\Internet Explorer\Desktop.htt and change the background color

  73. Fazil
    March 18, 2009 at 11:57 pm

    Thank You Very Much…It Worked

  74. March 27, 2009 at 7:28 am

    tengo problema el fondo de mi pc se ves en blanco

  75. April 4, 2009 at 5:24 am

    PleasE hELP mE tO aRRanGe MY COmpUter cAUse If I Open My cOMpUTeR.tHeRE ShOw’s ActiVatE dEsKToP rECoVeRy

    PlEase hElP mY iNtEnTiON

    ==========================xoxo=TRixzie Cia===============================

  76. Derek
    April 13, 2009 at 2:31 pm

    I’m on a school server and have very limited rights there. Is there a process that you have to kill or start that will end the Desktop Recovery forever?
    Thanks in advance.

  77. Tim
    April 15, 2009 at 9:54 am

    could not find desktop.htt in Documents and Settings\User\Application Data\Microsoft\Internet Explorer.

  78. Shyouko
    April 19, 2009 at 12:14 am

    Very useful tips! It fixed my problem too! Thank you very much!

  79. Karen
    April 23, 2009 at 11:04 am

    thanks so much. i followed the instruc. for regedit and i restored my desktop!! You guys are great.

  80. Duke_Nukem
    April 24, 2009 at 1:29 pm

    I did the “regedit” process, and it worked great! However, after doing this, it made my Internet Explorer go offline. Now, of course I made sure the “Work Offline” option was NOT checked, and it wasn’t. Any ideas as to why it canceled my internet? I changed the values to ZERO, so I’m hoping that changing the background values did not mess up my Internet Explorer.

  81. Shankar
    May 4, 2009 at 12:23 am

    Hi i have same problem ,any one give some solution for us

  82. Chinmay
    May 6, 2009 at 11:40 pm


    It solved my problem….
    I was unable to find that file desktop.htt

    I just replaced that with another users file which was working fine.

    This solved my problem.

    Thanks a lot…

  83. Clap
    May 15, 2009 at 3:29 pm

    I tried all the above and the one that worked for me came from….
    sam December 3, 2008 6:00 pm …Bring up Task manager End Process explorer.exe and then go to task…explorer.exe
    This did the Job for me and I hope it will for you!



  84. May 16, 2009 at 12:37 am

    I’m sorry but in my internet explorer there wasn’t any desktop.htt :(:( exist another way to fix that problem?????

  85. May 17, 2009 at 11:19 am

    I Appreciate That Homie..

  86. SUSHIL
    May 29, 2009 at 11:27 pm

    What should I do when I see the infornation active desktop recovery?

  87. Aaron
    May 30, 2009 at 4:38 am


    Having the problem of resetting the active desktop, I have followed the guideline below:

    Run, type and enter regedit
    Go to this key:
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
    Change the value of DeskHtmlVersion to zero instead of decimal 272.

    But, I do not know how to change the value to zero instead of decimal 272.
    Could someone please help?

    Thanks, Aaron

  88. nilesh
    June 2, 2009 at 11:10 pm

    not found folder.htt file anywhere

  89. sirvach
    June 10, 2009 at 5:30 am

    i did all that junk and still noting happend

  90. Wahid
    June 14, 2009 at 12:00 am

    Dear All,

    thanks for your help, but when I go to this path (Documents and Settings\User\Application Data\Microsoft\Internet Explorer)

    the file name Desktop.htt is not available. please help me out.

  91. Cindy Cook
    June 18, 2009 at 6:52 am

    Did several searches. That file doesn’t come up anywhere.

  92. June 23, 2009 at 6:41 am

    To nilesh

    Try fix #2

  93. June 23, 2009 at 6:41 am

    To Wahid

    Try fix #2

  94. June 23, 2009 at 6:42 am

    To Cindy Cook

    Try fix #2

  95. Duco
    June 27, 2009 at 12:41 pm

    great tip! Fix #2 did the job.
    our support dept could only give the advise to re-install all software. Fortunately I did not follow their advise. So glad I found yr site!

  96. Aparna
    July 1, 2009 at 8:13 pm

    Hey, I encountered the same error and I could not find desktop.htt in my windows explorer using the first method. But the second one worked immediately.

    Thanks a lot for putting up this blog!

  97. July 17, 2009 at 10:17 pm

    Hey COMVICE…if you’re going to practically copy me word for word AND use the image that I made …on your blog… least ASK ME…..dipshit

  98. scaretoreboot
    July 21, 2009 at 1:05 pm

    This problem is your worse freakin nightmare. Microsoft has to know there is a problem so why don’t they fix it? I had to combine all the remedies suggested here to reboot successfully. No single remedy suggested here actually worked on it’s own. I’ve got two successful reboots now and am scared to press my luck with a third. Y’all please pray for me cause this is making me pull my hair out. I’ll never use IE again.

  99. Bryn
    August 8, 2009 at 6:28 am

    THANKYOUTHANKYOUTHANKYOU, Fix #2 worked for me after I rebooted! <3 Thank you!!!

  100. September 9, 2009 at 5:21 am

    Thanks man, this is work.

  101. Avi Yadav
    September 19, 2009 at 2:52 am

    At the moment, I just wanted to state that I wasn’t expecting a solution for this problem quite easily by just searching for it on google. Really Surprised. At the moment fix#1 hasn’t worked for me…hopefully fix#2 will! PLEASE WORK!

  102. PRASAD
    September 22, 2009 at 3:46 am

    thank u.this message lot of help to me.

  103. Clint
    September 29, 2009 at 12:15 pm

    I have had this problem for almost a year. If I go to the net, and right click a picture, I can set it as my background. If I try to modify my desktop background though, I get the Active Desktop Recovery page that is all screwed up again. :(

  104. ...
    September 30, 2009 at 4:19 am

    Thanks! The regedit solved the problem (after restart)

  105. Sarva
    October 13, 2009 at 10:16 pm

    The second FIX really worked. I was living with this problem for quite some time till date.

    Thansk a lot.


  106. LadyIntomoe
    October 14, 2009 at 6:10 pm

    This worked like a dream for me! I used the second tip and once I reapplied my desktop, it seemed as though it took this time! -That’s without rebooting my computer. I suggest to anyone to try this!

    Thank you very much!

  107. vinit
    October 30, 2009 at 10:45 pm

    I have searched in C drive but there are no any desktop.htt file.

  108. brendan
    November 4, 2009 at 6:53 pm

    Thanks Fix #2 worked for me

  109. Betty
    November 7, 2009 at 1:35 pm

    Yes fix # 2 worked for me ,,, took me a while to figure out that HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
    once you find HKEY_CURRENT_USER you click on it,, and scroll until you see the word Software,click on it and scroll and find the word Microsoft ,, just keep doing that until you get to the last word Components once you click on it then look to the box to your right and just follow from there , I think that is why other people were having problems getting it, Thanks ever so much for the help

  110. Azumi Shinuhara
    November 9, 2009 at 11:58 pm

    thanks a lot it really helped me fixing the trouble.
    FIX #2 worked.

  111. December 14, 2009 at 6:49 pm

    Excellent job on this! Fantastic explanation!

  112. mike
    December 15, 2009 at 2:45 pm

    I have a problem with internet explorer 8 on windows vista. ever time I close any internet explorer session or page with the “X” I get another little window pops up named “internet explorer unhandled exception” and tells me that internet explorer rasied unhandled exception in third party module and should be closed.
    extended exception module ” WINUTIL5.DLL
    Version code: UNICODE;v.

    Call stack:
    BASE:16940000,001B:1699D18C WINUTIL5.DLL, 汄䍬湡湕潬摡潎w()+273374 byte(s)
    BASE:16940000,001B:16991411 WINUTIL5.DLL, 汄䍬湡湕潬摡潎w()+224867 byte(s)
    BASE:16940000,001B:16990A17 WINUTIL5.DLL, 汄䍬湡湕潬摡潎w()+222313 byte(s)
    BASE:726A0000,001B:7276A84F MSVBVM60.DLL, 䅂䥓彃䱃十当湉潶敫()+2213 byte(s)
    BASE:726A0000,001B:7276AD92 MSVBVM60.DLL, 䅂䥓彃䱃十当湉潶敫()+3560 byte(s)
    BASE:726A0000,001B:7276A9EE MSVBVM60.DLL, 䅂䥓彃䱃十当湉潶敫()+2628 byte(s)
    BASE:726A0000,001B:7276BB75 MSVBVM60.DLL, 楔䍰敲瑡䥥獮慴据䕥x()+0196 byte(s)
    BASE:726A0000,001B:72712AE2 MSVBVM60.DLL, 䅂䥓彃䥄偓义䕔䙒䍁彅敇呴䍉畯瑮()+55178 byte(s)
    BASE:726A0000,001B:727185AD MSVBVM60.DLL, 䅂䥓彃䥄偓义䕔䙒䍁彅敇呴䍉畯瑮()+78421 byte(s)
    BASE:726A0000,001B:72718191 MSVBVM60.DLL, 䅂䥓彃䥄偓义䕔䙒䍁彅敇呴䍉畯瑮()+77369 byte(s)
    BASE:764A0000,001B:764D992C ole32.dll, 潃敇䍴浯慃慴潬g()+2746 byte(s)
    BASE:764A0000,001B:764DE788 ole32.dll, 汄䝬瑥汃獡佳橢捥坴坏()+5595 byte(s)
    BASE:764A0000,001B:764DE6FD ole32.dll, 汄䝬瑥汃獡佳橢捥坴坏()+5456 byte(s)
    BASE:764A0000,001B:764DE547 ole32.dll, 汄䝬瑥汃獡佳橢捥坴坏()+5018 byte(s)
    BASE:764A0000,001B:764DE4F8 ole32.dll, 汄䝬瑥汃獡佳橢捥坴坏()+4939 byte(s)
    BASE:764A0000,001B:764DE7EB ole32.dll, 汄䝬瑥汃獡佳橢捥坴坏()+5694 byte(s)
    BASE:764A0000,001B:764D992C ole32.dll, 潃敇䍴浯慃慴潬g()+2746 byte(s)
    BASE:764A0000,001B:764D99D7 ole32.dll, 潃敇䍴浯慃慴潬g()+2917 byte(s)
    BASE:764A0000,001B:764D992C ole32.dll, 潃敇䍴浯慃慴潬g()+2746 byte(s)
    BASE:764A0000,001B:764D982C ole32.dll, 潃敇䍴浯慃慴潬g()+2490 byte(s)
    BASE:764A0000,001B:764F9FC0 ole32.dll, 潃牃慥整湉瑳湡散硅()+0215 byte(s)
    BASE:764A0000,001B:764F9F21 ole32.dll, 潃牃慥整湉瑳湡散硅()+0056 byte(s)
    BASE:6BEA0000,001B:6BEC0E40 Scxpx86.dll, 敇䙴捡潴祲()+29424 byte(s)
    BASE:726A0000,001B:727842B7 MSVBVM60.DLL, 癟慢潂汯牅噲牡()+10738 byte(s)
    BASE:726A0000,001B:7277A071 MSVBVM60.DLL, 癟慢敎w()+0033 byte(s)
    BASE:27200000,001B:2720BA85 PCCBHO.dll, 汄䍬湡湕潬摡潎w()+23111 byte(s)
    BASE:27200000,001B:2720B5BD PCCBHO.dll, 汄䍬湡湕潬摡潎w()+21887 byte(s)
    BASE:27200000,001B:27208DF1 PCCBHO.dll, 汄䍬湡湕潬摡潎w()+11699 byte(s)
    BASE:27200000,001B:27206586 PCCBHO.dll, 汄䍬湡湕潬摡潎w()+1352 byte(s)
    BASE:77A90000,001B:77A9546D OLEAUT32.dll, 楄灳慃汬畆据()+0178 byte(s)
    BASE:726A0000,001B:72776D42 MSVBVM60.DLL, 癟慢灁佴晦敳t()+1675 byte(s)
    BASE:726A0000,001B:727698D6 MSVBVM60.DLL, 䅂䥓彃䥄偓义䕔䙒䍁彅敇呴灹䥥普o()+0682 byte(s)
    BASE:726A0000,001B:72769A87 MSVBVM60.DLL, 噅久彔䥓䭎䥟癮歯e()+0080 byte(s)
    BASE:6E950000,001B:6EA75D8C IEFRAME.dll, 䕉獉牐瑯捥整䵤摯健潲散獳()+2353 byte(s)
    BASE:6E950000,001B:6EA75BA0 IEFRAME.dll, 䕉獉牐瑯捥整䵤摯健潲散獳()+1861 byte(s)
    BASE:6E950000,001B:6EA75B25 IEFRAME.dll, 䕉獉牐瑯捥整䵤摯健潲散獳()+1738 byte(s)
    BASE:6E950000,001B:6EA7614C IEFRAME.dll, 䕉獉牐瑯捥整䵤摯健潲散獳()+3313 byte(s)
    BASE:6E950000,001B:6EA5255A IEFRAME.dll, 牏楤慮㉬㔴()+10097 byte(s)
    BASE:6E950000,001B:6E9E1DD6 IEFRAME.dll, 牏楤慮㍬〲()+14466 byte(s)
    BASE:6E950000,001B:6E9E1387 IEFRAME.dll, 牏楤慮㍬〲()+11827 byte(s)
    BASE:6E950000,001B:6E9E0FB6 IEFRAME.dll, 牏楤慮㍬〲()+10850 byte(s)
    BASE:6E950000,001B:6EA232DE IEFRAME.dll, 牏楤慮ㅬ〷()+18171 byte(s)
    BASE:765F0000,001B:7675408D iertutil.dll, 牏楤慮㑬㔰()+0044 byte(s)
    BASE:763C0000,001B:7640D0E9 kernel32.dll, 慂敳桔敲摡湉瑩桔湵k()+0018 byte(s)
    BASE:77960000,001B:779A19BB ntdll.dll, 瑒䥬楮楴污穩䕥捸灥楴湯桃楡n()+0099 byte(s)
    BASE:77960000,001B:779A198E ntdll.dll, 瑒䥬楮楴污穩䕥捸灥楴湯桃楡n()+0054 byte(s)

    exertime I close this window out the IE 8 Just reloads and I cant ever close out a session with IE 8 I end up using the task manager to try to close down the extra pages that then pop up and wind up shutting the whole computer off at the on off switch. Please help me with this problem before I go MAD!!!

  113. Sudhee
    December 29, 2009 at 6:36 pm

    thanks.. It realy helped for me(FIX #2)

  114. pritam
    January 1, 2010 at 1:08 am

    Thanx for ur solutions first fix didnt worked for me but second worked out.
    Thanks once again

  115. Denis
    January 7, 2010 at 2:02 pm

    I tried #1 which did not work but #2 did work. My desktop is back again. Much appreciated.

  116. tyler
    February 7, 2010 at 8:30 pm

    I did two ways. 1/ Deleted 3 (three) desktop.htt files.
    2/ Changed decimal 272 to 0
    restarted computer and WORKED….
    thank you very much every one …..

  117. magaly
    March 21, 2010 at 12:32 pm

    restore my avtive dewsktop

  118. Curly Joe
    March 31, 2010 at 4:23 am

    Second method worked good. In addition click on a blank area on your desktop and hit F5 to refresh the screen. There is no need to reboot. I didnt’ find the HTT files on my C: drive so I did not try method 1. Thanks.

  119. tayson
    May 20, 2010 at 2:18 pm

    vakano asi es q se aprende ojala siguan asi muchachos muchas gracias por esas ayudas

  120. Ghazali Zuberi
    June 4, 2010 at 12:29 am

    Tried both methods successfully on two different PC’s. Fix #2 is seems to be more effective. Anyways, Thanks a lot and keep up the good work.

    Best Regards


  121. Edd
    August 5, 2010 at 12:56 am

    Thank you so much, Fix #2 worked great!

  122. Celeste
    August 7, 2010 at 7:47 am

    Thanks so much for the help. Could not open desktop.htt file (fix 1) due to server restrictions, but Fix 2 worked perfectly. Thanks again.

  123. Celeste
    August 7, 2010 at 9:56 am

    Thanks so much for the help. I could not open desktop.htt file (fix 1) due to server restrictions, but Fix 2 worked perfect. Thanks again.

  124. celeste
    August 8, 2010 at 9:31 am

    Thanks so much for the help. Could not open desktop.htt file (fix 1) due to server restrictions, but fix 2 (setting radial to zero) worked perfectly. Thanks again.

  125. Mike
    August 10, 2010 at 6:24 am

    Remedy #2 worked great – thanks!

  126. Настя
    August 16, 2010 at 5:48 am

    у меня на заставки поивилась Active Desktop и я не понимаю как мне это убрать мне всего 14 а предки в этом не шарят?помогоите!! плис!

  127. John
    September 2, 2010 at 3:07 pm

    Fix # 2 worked out, thank you so much.

  128. prathap
    January 9, 2011 at 12:04 am

    thank you………. it workedddddddd

  129. Sunayan
    February 17, 2011 at 1:09 am

    Thnx buddy. It was very helpful.Finally I got rid of it. Ufffffff.fff.f……f…..Thnx again

  130. bbuba Ray
    May 18, 2011 at 4:23 am

    I had the active desktop recovery problem also. I changed the background on my desktop and the white screen and error message dissappeared. I haven’t rebooted yet so I don’t know if this is a temp fix or permanent.

  131. josue
    April 26, 2012 at 2:45 pm

    Buen artículo


    Saludos desde Venezuela

  132. Berad
    May 27, 2012 at 5:35 am

    Really thanks Alot I applied solution#3 As the machine was in domain environmet.

    Question Any idea when windows seven takes time to load the profile with black screen ( it takes at least 10 mnts to load the background with the desktop ).


  133. Moe
    July 21, 2012 at 10:25 am

    Solution number 3 fixed the issue. This error keeps happening time and again. The computer is an old one that runs windows xp pro with SP3. To make matters worse the computer is in another country so I have to remote it every time. Thanks for the solution. If you have any idea why it might happen let me know. The computer does not get used for anything but e-mail and skype calls and a little web surfing.

  134. newtoeyet
    July 26, 2012 at 8:12 am

    Solution number 3 worked just fine for me after restarting my computer. I can’t believe this worked. After months of trying to figuire out how to fix this. You sir are a Genius.

    P.S. I love you…lol

  135. October 14, 2012 at 2:10 am

    I also encountered that prob
    even if i go to start… run redegit… nothing will come out…

  136. Ur Fan
    November 26, 2012 at 5:04 am

    Thanks a Lot Solution 3 Worked for me…..

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